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SME S.R.L.  as the Operator (“the Operator”) of the Website WWW.CASINO29.COM (“the Website”) highly value and respect the privacy of the players and online visitors. The Operator reserves the right to amend this Privacy Statement from time to time.

By using the Website you acknowledge and accept this Privacy Statement and the methods and purposes for which your personal Player Data (“the Player Data”) is collected.

Player Data

Personal data allows the Operator to verify your identity. When you register on the Website, you are requested to submit your personal information (your name, date of birth, email address etc.), and when you choose to make a deposit or withdrawal you are requested to submit your financial information (account and debit or credit card details).

Player’s personal data is collected from registration form. The data is also used for communication between the Operator and the player on account related topics, to inform the player about the changes in the Website, and, if not otherwise requested by you, to send promotional offers regarding gaming on the Website.

Player’s financial information is collected through a secure server (SSL) for registration as a real money player.

No Player Data will be sold or given or shared with any person or corporation other than with the Marketing partner responsible for maintaining the Player Data, and associated services, for example player helpdesk service provider.

To protect the Operator and any other users of the Website against fraud including use of stolen credit cards, or any other fraudulent or criminal activity (including any chargeback or other reversal of a payment), we may check your details against and share Player Data with other online gaming sites, banks, credit card companies and other fraud prevention agencies. In addition, anti-money laundering legislation requires all financial institutions to collect and record personal data to confirm a player’s identity and to report any transactions arousing suspicion.

Security Measures

The Operator endeavors to maintain strict security measures on the Website and its associated sites, so that no unauthorized use, loss and/or alteration of data can be done to Player and Player Account Data.

Financial information like credit or debit card data will not be stored in the Website, and all credit and debit card transactions are processed by a certified payment service provider. All transaction records are maintained by the Operator for a minimum period of 36 months.

The Player Account can only be accessed with unique user name and password. The password will be stored in the Website only in encrypted form.

If you require any further information please contact us through our help page.


Cookies are small files of Data which are stored on your computer. On your first visit to the Website a piece of Personal Data called a cookie will be sent to your browser for the purpose of tracking your navigation patterns. You can disable cookies by changing your browser settings. However, please note that the functionality of our website will be impaired.

Other linked websites

Where there is a link from the Website to another relevant site, this Privacy Statement will not apply once you leave this site.

Your consent

By clicking "I agree" during the registration process or by your continued use of the Website, you agree to this Privacy Statement. This Privacy Statement should be read in conjunction with our Terms and Conditions. The Operator may periodically make changes to this Privacy Statement and will notify you of these changes by posting the modified terms on the Website.

December, 2016