1. Explanation of Terms and Conditions
Each individual promotion will come with its own set of Terms and Conditions in addition to the standard Terms and Conditions listed here. If for any reason, a promotion does not have specified Terms and Conditions, the promotion will default to the standard Promotional Terms and Conditions.
2. Abuse of Promotions
In the event that Casino29 believes You are abusing or attempting to abuse a bonus or other promotion, or You are likely to benefit through abuse or lack of good faith from a gambling policy adopted, Casino29 may at its sole discretion, deny, withhold or withdraw from You any bonus or promotion, or rescind any policy either temporarily or permanently, or terminate Your access to the Services and/or block Your account. In such circumstances, Casino29 shall be under no obligation to refund any funds that may be in Your account other than Your original deposit amounts.
3. Right to Rescind
(i) Casino29 reserves the right to withdraw any promotion, bonus or special offer at any time. All Casino29 offers are intended for recreational players and Casino29 may at its sole discretion limit the eligibility of Players to participate in any promotion.
(ii) Casino29 reserves the right to withdraw the availability of any offer or all offers to any Player or group of Players.
(iii) Casino29 reserves the right at is sole discretion to deny you from all future promotions and bonus money. Once you have been informed that you are no longer eligible for bonus money or promotions, and if you take up any offer all winnings from that promotion will be confiscated.
All Player offers are limited to one per person, household address, IP address, email address, telephone number, credit or debit card and/or e-payment account, or shared computer (e.g. school, public library or workplace). If you are found to be in breach of this clause, all winnings will be confiscated.
5. Bonus Account and Wagering (Play Through) Requirements
(i) A Player's total account balance consists of a cash account balance and a bonus account balance.
(ii) A Player's bonus account cannot be cashed in but can be used to place wagers.
(iii) A Player may be offered different types of bonuses that are limited to different game types, such as a Slots only and therefore restricted to other game types.
(iv) When You enter a game that bonus money is permitted on, You will see this in Your balance. When You enter a game that bonus money is not permitted on, i.e. restricted games, you will not see the bonus money in your balance.
(v) The deposit and possible winnings connected to the bonus will be locked to the casino account until the wagering has been completed. Where promotions do allow withdrawals with an active bonus balance, at this stage, any remaining bonuses will be revoked.
(vi) Bonus amounts credited to a Player's bonus account are subject to 15 times wagering requirements before they are converted to Your cash balance and can be withdrawn unless otherwise stated.
(vii) Different games played contribute different percentages towards the wagering requirements, which are as follows:
BONUS TYPE: ‘Casino Bonus’, ‘Slots Bonus’ or any other bonus[Unless otherwise stated, this table is the default]
Video Poker Games
Scratchcards & Keno
*Blood Suckers, Dead or Alive, Devils Delight, Kings of Chicago, Jackpot 6000, Lucky 8 Line, Mega Joker, Super Nudge 6000, Big Bad Wolf, 300 shields, Secrets of the stones, Twin Joker and Victorious.
For Example: A Player has purchased €100 and received a bonus of €100, therefore has a total balance of €200. The Player has decided to play slots only, therefore, the Player must stake (wager) 25 X €100 = €2,500 before the bonus is converted into cash and eligible for withdrawal.
(viii) Only one bonus is permissible per deposit. Each bonus from each deposit are mutually exclusive. Deposit related bonuses cannot be “stacked”
(ix) For any wagers made, the wager is deducted from the Player's cash account. If there is no cash available, then the wager is deducted from the bonus account.
(x) Any winnings that occur from wagers made from a Player's bonus account are credited to their bonus account, however, the wagering requirements only apply to the original bonus amount as bonus money obtained from winnings is not subject to wagering requirements. Therefore, once that requirement is met, all bonus money is converted into cash.
(xi) Any other bonuses received, such as redemption of Loyalty Points will be added to your bonus account and will be subject to standard wagering requirements.
(xii) If both bonus and cash funds are used, winnings will be distributed to the bonus and cash account accordingly.
(xiii) If you do not want any Bonus which has been deposited into your account by the Casino then you are entitled to request that it be reversed out of your Casino account only if no game play has taken place since receiving that said bonus.
6. No Deposit Free / Bonus Spins
(i) Unless otherwise stated, No deposit bonus or free spins can only be received once per account, person, household and/or IP address during a promotional period.
(ii) The number of free spins the player can receive will be included in the specific promotion.
(iii) Whilst free spin promotional offers are advertised on specific games, they may be accessed on a variety of other games. Once the free spins have been used on any game, they cannot be redeemed again.
(iv) Unless otherwise stated, winnings from no deposit bonus or free spins are credited in casino bonus and are capped to a maximum of €100. Winnings that exceed this amount will be removed from the account.
(v) Any play using free spins winnings will not unlock bonus funds and all winnings will return directly to your bonus account.
(vi) If you have never made a deposit, any gameplay using bonus funds will not unlock bonus funds or bonus winnings from free spins and all winnings will return directly to your bonus account until you make your first deposit. All funds in your bonus account at the time of first deposit will be subject to standard play-through requirements.
(vii) We reserve the right to cancel a free spins offer at any time in case of any suspected abuse of the offer and to restrict, suspend, investigate and/or terminate the offender’s account with immediate effect.
(viii) Whilst bonus is advertised on specific games, they may be accessed on a variety of other games. Once the bonus spins have been used on any game, they cannot be redeemed again.
Terms and Conditions last updated on 22nd June 2017
English Terms & Conditions always take priority